Scam emails to SafetyLiftinGear customers
We have received some reports of ‘phishing’ emails being sent to SafetyLiftinGear customers.

Scammers pretending to be SafetyLiftinGear may promise you a discount off your next order if you click a link in their email. Do not click this link – instead of taking you to SafetyLiftinGear.com, it will take you to a potentially malicious website that may infect your computer or steal your credit card details.

If you have received a suspicious email purporting to be from SafetyLiftinGear, please get in touch right away and report the scam to our customer service team by forwarding a copy of the email to them.
What does ‘phishing’ mean?
Phishing is when scammers try to trick you into revealing sensitive information – like your bank details – by pretending to be a person or company that you trust.

For example, a fraudster might send you an email that includes the SafetyLiftinGear name and logo, as well as a link that looks like it goes to our website. The idea is that you will click through to the scammer’s website and give them your credit card details because you think you’re placing an order with SafetyLiftinGear.

Phishing scams often use email spoofing to look more authentic. At first glance, that suspicious email may appear to have come from a genuine SafetyLiftinGear.com email address, but if you look more closely at the email ‘Header’ you’ll see that it really came from an unrelated email address. If you are unsure how to view the header you should easily be able to find out how to view it by searching google, including your chosen email platform, e.g. “how to view email headers in microsoft outlook”.
How to spot a scam
Here are some signs that the email you’ve just received may be a fake:
  • Poor spelling / grammar
  • ‘From’ address in email ‘header’ does not end in @safetyliftingear.com
  • Links to unrecognised websites*
What should I do if I receive a scam email?
Here’s what to do if you receive a suspicious-looking email that appears to be from SafetyLiftinGear:
  • Don’t click on any links in the email. If you do, you may be taken to a website that gives your computer a virus or attempts to steal your personal information.
  • Contact the SafetyLiftinGear team. Please forward the suspicious email to sales@safetyliftingear.com so that we can assess the risk to all of our customers and take action if necessary.
  • Protect your computer. If you haven’t already installed anti-virus software on your PC, we strongly recommend doing so – this should make you less vulnerable to scams and cyber attacks in future.
If you think you’ve fallen for a scam and particularly if you’ve entered credit card details into a web page, then you should immediately contact your bank in order to secure your account and protect yourself from online fraud. You should also run a virus scan on your computer if you visited any potentially malicious websites
Scam email example
scam email example
Is it safe to order from SafetyLiftinGear?
Yes of course. We work very hard to protect our customers’ privacy and keep sensitive information as secure as possible. These scammers do not have your credit card details or any payment information, which is why they are trying to fool you into providing them via their own fake websites.

Our online checkout is secured by SagePay, a PCI DSS Level 1 approved payment provider. We do not store the payment information that you enter when making a purchase from SafetyLiftinGear.com, so it’s not possible for hackers to steal your card details from us.

In accordance with the General Data Protection Regulation (GDPR), we take information security very seriously, and possible data breaches are immediately reported to the Information Commissioner’s Office (ICO) as soon as we become aware of them.

If you have any questions or concerns about the security of your personal information, please read our Privacy Policy or feel free to get in touch.
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